Privacy Policy
How Alkhemiyah collects, uses, protects, and shares the information you provide.
Information We Collect
Alkhemiyah may collect information that visitors and clients voluntarily provide, including:
- Name
- Email address
- Telephone number
- Organization
- Booking or event information
- Inquiry details
- Payment-related information processed by payment providers
- Communications submitted through forms
- Website usage and device information, where applicable
Payment details are handled by third-party payment providers. Alkhemiyah does not store full payment card numbers.
How We Use Information
Information provided to Alkhemiyah may be used to:
- Respond to inquiries
- Schedule and manage experiences
- Provide requested services
- Send booking confirmations and service-related updates
- Communicate regarding events, programs, or services
- Send marketing communications only where consent has been provided
- Operate and improve the website and services
- Maintain records and meet legal and compliance obligations
SMS / Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
In addition:
- Mobile opt-in data and SMS consent are not sold.
- SMS consent is used only for the messaging purpose for which the user opted in.
- Mobile opt-in data is never shared with third parties or affiliates for their own marketing or promotional purposes.
SMS Consent
Users who voluntarily opt in may receive text messages from Alkhemiyah related to the type of consent they selected. Consent categories may include:
- Appointment confirmations
- Booking reminders
- Event updates
- Customer-service communication
- Requested follow-up
- Promotional or marketing communications, when separately authorized
Consent to receive marketing text messages is not required to make a purchase or to submit a general inquiry. Where our forms present consent options, they are optional, are not pre-selected, and are collected separately for service messages and marketing messages.
Service and appointment consent language: “I consent to receive non-marketing text messages from Alkhemiyah regarding my inquiry, appointments, bookings, event details, reminders, and requested service updates. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out.”
Marketing consent language: “I consent to receive recurring marketing text messages from Alkhemiyah about experiences, events, programs, offers, and service updates at the mobile number provided. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out. Consent is not a condition of purchase.”
Message frequency may vary. Message and data rates may apply. Marketing messages are only sent to individuals who separately granted marketing consent.
Opting Out
- Reply STOP at any time to unsubscribe from SMS communications.
- Reply HELP at any time for assistance.
- Once an opt-out request is processed, additional messages will not be sent for that program unless the person later provides new consent.
You may also request removal by contacting Alkhemiyah using the details at the end of this policy.
Email Communications
Marketing emails include an unsubscribe link. Selecting that link removes the address from marketing email lists. Service-related emails, such as booking confirmations and responses to an inquiry, may still be sent as necessary to deliver a requested service.
Service Providers
Alkhemiyah may use service providers necessary to operate its website, communications, scheduling, payment processing, customer service, analytics, and related business functions. Those providers may access information only as needed to perform services on our behalf.
Mobile opt-in data and SMS consent are not sold and are not shared with third parties or affiliates for third-party marketing purposes. Sharing with subcontractors that support our own communications, such as customer service, is permitted.
Cookies / Analytics
The website may use cookies and similar technologies to operate the site, understand site activity, and improve user experience. Most browsers allow cookies to be blocked or removed; some parts of the site may not function as intended if cookies are disabled.
Data Security
Alkhemiyah uses reasonable administrative, technical, and organizational measures intended to protect personal information. No method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.
Data Retention
Information may be retained for as long as reasonably necessary to provide services, maintain business records, meet legal and regulatory requirements, resolve disputes, and enforce agreements. Records of messaging consent and opt-out requests are retained as documentation of compliance.
Children
This website and these services are not directed toward children under 13, and Alkhemiyah does not knowingly collect personal information from children under 13 through the website. If you believe a child has provided information, contact us and we will take reasonable steps to remove it.
Privacy Rights
You may contact Alkhemiyah to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and our record-keeping obligations. You may also ask us to stop sending marketing communications.
Policy Updates
This policy may be updated periodically. The effective date below reflects the current version.
Effective date: August 12, 2026
Contact
- Business / Legal Name
- [INSERT EXACT LEGAL BUSINESS NAME]
- Brand / DBA
- Alkhemiyah
- hello@alkhemiyah.com
- Phone
- [INSERT BUSINESS PHONE]
- Website
- https://shamanyawna.com
- Mailing Address
- [INSERT BUSINESS MAILING ADDRESS]
See also our Terms & Conditions, including the Alkhemiyah SMS Program terms.